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Perspective Matters — 4 Comments

  1. When I started reading your post I thought immediately about a Tweet of mine earlier this month.

    I figure “life is 99% perception and 1% reality” which plays into the whole perspective thing. L&D definitely perceives their role very differently than how the business perceives and how they need it. To be fair though I don’t think even business understands how the role of L&D needs to be and sometimes just throws money at the problem.

    L&D being in existence in an organization in the traditional sense seems to be proof of the money throwing problem of how business treats training.

    Eventually they’ll catch on though and if L&D hasn’t evolved by then or at least prepared to, then it’s doomed to be on the chopping block at the first opportunity, and rightfully so. Of course you’ll hear all kinds of foul about what is the org going to do without L&D!? People don’t train themselves! How are they going to learn? Well, easy, they’ll just do it. So, if L&D can’t get out of that role where they can easily be cut then it’s just downhill from there.

    This was supposed to be a simple comment with just my quote above, but then I read it again and well, never works out for the simple if I just write, that’s what revision is for right?

    • Excellent points, Nick. Perspective definitely shapes perception. It is certainly not a simple situation to analyze. I didn’t even introduce the lifecycle of an L&D department. In a great many cases, the executive team that created it is not the current executive team paying for it. Then of course there are all the past experiences with bad training on the part of people in all three roles I discussed. That puts a completely different spin on everything and may shape perception even more than a person’s current role.

      Then there’s the question of what to expect from a centralized L&D department, or maybe whether decentralized or autonomous approaches are better. Add to that increasingly interconnected workers across all departments and ongoing pressures for faster, better, and cheaper…

      At least we can make some generalizations to guide us, but ultimately need to understand our unique situations and do something other than what “we” as an industry seem to have been doing.

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