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Learning Socially Taps Into More Knowledge — 2 Comments

  1. It’s not that “(SMEs) don’t know all they know, or can’t readily recall over 70% of their knowledge as being important” – “important” is what I will quibble with here – as they “couldn’t tell you” if you had Bob Mager’s figurative gun pointed to their heads. The Knowledge has gone from their consciousness – and they are unable (even if very willing) to recall it – is his point. Working with SME’s takes a very deliberate “process” – according to the research – to get closer to 100% – from the 30% that any one SME can give you.

    If you’ve got the time and inclination, Dr. Clark has several very interesting videos where he discusses the research his Research Institute at USC’s CCT does – for other Research Institutes and groups like the US Army: http://eppic.biz/2012/05/11/69-minute-video-an-interview-with-dr-richard-e-clark-by-aect/ – and – http://www.youtube.com/watch?v=0YF0jjbwnNU&feature=player_embedded – and – http://www.youtube.com/watch?v=-aHvvxXhm2Y&feature=player_embedded

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